Dutch officials and the Dutch railway company NS were poorly informed about the way of doing business in Belgium, which led to the cooperation with Belgium being "disastrous from day one". This is according to Arriën Kruyt, chairman of travelers association Rover, in the public hearing of the parliamentary committee of inquiry on the Fyra debacle today.
The many train traffic distortions that occurred in the Schiphol airport tunnel the last few days is a major concern for Pier Eringa, according to De Telegraaf. Eringa, the newly appointed head of national train infrastructure firm ProRail, says that rail traffic was stopped for hours because of issues related to maintenance.
The NS and travelers organization Rover received a record number of 17 thousand complaints about crowded trains between September and December last year.
State Secretary Wilma Mansveld of Infrastructure has demanded clarification of both NS and ProRail regarding the repeated problems on the track. The latest problem was yesterday in Utrecht. It started around 08:15 a.m. and was only resolved at around 21:00 last night.
Utrecht Centraal lost all train traffic for the second time in two weeks due to a major system failure and travelers' association Rover has demanded that ProRail makes some changes.
State Secretary Wilma Mansveld of Infrastructure and Environment has been asked to clarify the millions of euros that transport companies seem to have made out of travelers who forget to check out with their OV chip cards. GroenLinks has asked Mansveld to detail in writing the figures from a research bureau, who reported €23 million in gains for the companies.
A student from Rotterdam, Marlies, has become the center of a national discussion about what Rotterdam commuters are viewing as an absurd new ruling on RET trams. For consuming a sandwich in the metro, you could incur a fine of €100.
On Thursday, Marion Gout, president-director of Prorail, announced her departure from the company. She was allegedly informed of a 'disastrous' article in De Telegraaf newspaper of Friday.
Prompted by a request from D66 MP, Stientje van Veldhoven, for a debate concerning the chaos on the tracks around The Hague and Rotterdam, State Secretary Wilma Mansveld of Infrastructure will have to answer to parliament soon.
Public transport providers and consumer organizations have signed a preliminary agreement on the handling of complaints about the OV-chip card. No later than February 1, carriers will no longer refer customers with complaints to other carriers or chip organization TLS, but they will solve the problem themselves.
NS admits to skipping smaller stations to make up for delays. According to the railway company it is required to ensure the timetable is not disrupted too much and causes even more delays.