On Thursday, Marion Gout, president-director of Prorail, announced her departure from the company. She was allegedly informed of a 'disastrous' article in De Telegraaf newspaper of Friday.
Prompted by a request from D66 MP, Stientje van Veldhoven, for a debate concerning the chaos on the tracks around The Hague and Rotterdam, State Secretary Wilma Mansveld of Infrastructure will have to answer to parliament soon.
Public transport providers and consumer organizations have signed a preliminary agreement on the handling of complaints about the OV-chip card. No later than February 1, carriers will no longer refer customers with complaints to other carriers or chip organization TLS, but they will solve the problem themselves.
NS admits to skipping smaller stations to make up for delays. According to the railway company it is required to ensure the timetable is not disrupted too much and causes even more delays.