Friday, 18 September 2015 - 10:49
Warning issued over new debit card fraud
The Fraud Helpdesk has issued a warning about a new trend in debit card fraud - emails sent to consumers asking them to send in expired debit cards. "Rabobank has established a Wecycle Return Point to recycle your debit card", one of the emails read according to NU. The email also contains a link to an online form where consumers have to enter their personal information before receiving instructions on where to send the debit card for recycling. With personal information and the debit card, fraudsters can easily get their hands on the victim's money. According to the Fraud Desk, it is not impossible that some people do actually send their cards - the fraudsters make the emails look legit by linking them to messages previously circulated by banks. For example, some fake emails are linked to Rabobank replacing the Random Reader. "Customers probably remember that something is going to change, but forget what exactly", according to the Helpdesk. "The criminal make use of this confusion." Banks will never ask that a debit card be sent somewhere. When replacing a debit card, it is the consumer's responsibility to cut up the old card and dispose of it. The Fraud Helpdesk, an initiative of the Ministry of Security and Justice, advises that people make sure that both the magnetic strip and the chip are destroyed before throwing an old card away.