A major fuel outage at Schiphol in July, that left hundreds of flights canceled and tens of thousands of travelers stranded, was caused by a loose neutral wire in an electrical installation, research agency TNO concluded after investigating the failure. According to TNO, the error likely occurred during electrical installation work in February, NOS reports.
NS is struggling with a national outage affecting its travel information on Wednesday morning. As a result, the travel information on signs at NS stations and on the NS app may be incorrect, the rail company said on its website on Wednesday morning.
There seems to be no way to determine which information is incorrect. Confused travelers can rely on information from conductors.
The emergency services never practiced a scenario in which emergency number 1-1-2 is completely unreachable, as happened last week Monday. The police considered the chance of this situation occurring to be minimal, Minister Ferdinand Grapperhaus of Justice and Security wrote in a letter to parliament. A third person died during the outage. The person went into cardiac arrest in The Hague and emergency services took longer than usual to reach them, NOS reports.
Telecom company KPN launched an online claim form for customers inconvenienced by a nationwide outage last week Monday. In addition to leaving emergency number 1-1-2 unavailable for over three hours, KPN customers could also not make or receive calls during the outage.
A person died in Twente in Overijssel during a KPN outage that left emergency number 1-1-2 unreachable for over three hours on Monday, local safety office Veiligheidsregio Twente confirmed to RTL Nieuws.
A woman from Breda died on Monday afternoon while emergency number 1-1-2 was unavailable due to an outage at telecom company KPN. Her family tried to call the emergency number when she became unwell at home, but could not get through, local safety office Veiligheidsregio Zeeland-West-Brabant and ambulance service RAV Brabant Midden-West-Noord confirmed to RTL Nieuws.
The cause of an outage at KPN on Monday that left emergency number 112 and the police call center unreachable for over three hours, is still unknown, Minister Ferdinand Grapperhaus of Justice and Security said in a letter to parliament on Tuesday. KPN assured him that the outage affected KPN systems and not the "112-platform" itself, the Minister said.
Albert Heijn supermarkets are again experiencing major payment problems on Tuesday morning. A technical issue with the regular cash registers means that customers can currently only pay for their groceries via the self-scanner, a spokesperson said to NOS.
Only about half of the Albert Heijn branches in the Netherlands are equipped with self-scanners. Payments are currently impossible at the other branches, according to the broadcaster.
For over three hours on Monday, emergency number 1-1-2 was unreachable due to an outage at telecom company KPN. The cause of the outage is still under investigation, but it was definitely not a hack, according to Joost Farwerck of the KPN Board of Management. Minister Ferdinand Grapperhaus of Justice and Security summoned the company for an explanation on Tuesday, NOS reports.
Hospitals of the Noordwest Ziekenhuizgroep canceled all surgeries and appointments for the time being due to a major computer outage, the organization announced on its website. Patient records are not accessible due to the outage, NU.nl reports.
All appointments at outpatient clinics and supporting departments like radiology and the laboratory are canceled. The hospitals can not call patients to cancel the appointments in person, because their contact details are recorded in the inaccessible patient records.
Damage to a KPN fiber optic cable in Utrecht caused internet, television and landline phone service outages on Friday for a wide swath of customers using the Dutch company’s extensive network. The issue hit KPN and its subsidiary, Telfort, as well as Tele2, reported broadcaster NOS.
Amsterdam Central Station was partially without power on Thursday for two and a half hours, AD writes. Many shops, ticket machines and public transit checkpoints were without electricity from 11:30 a.m. but no rail traffic was affected by the outage.
The network outage that took down Rijksoverheid.nl and many other government and private websites on Tuesday was caused by a Direct Denial of Service attack, the government revealed on Wednesday. As the takedown was happening on Tuesday, a representative of the National Cyber Security Center told the Telegraf that they had no evidence of a cyber attack.