National outage hits NS travel information

By Janene Pieters on Wednesday, 4 December 2019 - 08:53
NS employees assisting train travelers at Rotterdam Central Station
NS employees assisting train travelers at Rotterdam Central StationfotocornDepositPhotosDeposit Photos

NS is struggling with a national outage affecting its travel information on Wednesday morning. As a result, the travel information on signs at NS stations and on the NS app may be incorrect, the rail company said on its website on Wednesday morning.

There seems to be no way to determine which information is incorrect. Confused travelers can rely on information from conductors.

A spokesperson for NS could not tell NU.nl when this problem will be resolved, but the company is working on it. According to the spokesperson, the malfunction was caused by a software update carried out last night. 

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