NS is struggling with a national outage affecting its travel information on Wednesday morning. As a result, the travel information on signs at NS stations and on the NS app may be incorrect, the rail company said on its website on Wednesday morning.
There seems to be no way to determine which information is incorrect. Confused travelers can rely on information from conductors.
Travelers association Rover wants rail manager ProRail and rail company NS to do more to make sure customers are inconvenienced as little as possible during rail works and breakdowns. The association made a number of recommendations on how to achieve this, including improving information provision to travelers, compensation for inconvenience, and using longer trains.
The central stations in Amsterdam, The Hague, Rotterdam and Utrecht will soon again have a large screen showing train information, NS announced. According to the rail company, the large screens are returning due to many requests from travelers.
NS does not yet know how big the screens will be. "But it will be a big screen with travel information", a spokesperson said to NOS. "The small screens will also continue to exist, but such a large screen is a good central point so you can quickly see when your train is leaving."
Throughout the country, the digital departure boards on platforms at train stations are not displaying any information.
The GroenLinks party called for a new initiative Tuesday, the outcome of which may bring charging stations for phones, tablets and laptops to train stations.
