Volksbank

Call center operator
Feb 17 '20 10:50

Over the past two years banks ABN Amro, ING, Rabobank, and the Volksbank received nearly 5 thousand reports of help desk fraud amounting in almost 5.3 million euros in damages, NU.nl reported based on figures received from the Public Prosecution Service (OM). The banks' reports seem to contradict previous statements from the OM that help desk fraud is decreasing, the newspaper wrote. 

Money laundering
Nov 29 '19 11:10

Four banks teamed up with the Dutch government and authorities to fight against financial service providers who launder money for criminals, Financieele Dagblad reported on Friday based on information from an anonymous source.

According to FD, ABN Amro, ING, Rabobank and Volksbank signed a covenant with the National Police, the FIOD, the Public Prosecution Service, and financial intelligence unit FIU. This "serious crime task force" will focus on upper world lackeys who facilitate undermining crime. 

Woman dealing with bills
Oct 30 '19 08:21

Banks in the Netherlands have joined the fight against problematic debts. From now on banks will refer customers who are regularly in the red to website Geldfit, where they can get help with managing their money problems. The same applies to customers who use up their savings quickly or miss payments on a bank loan, NOS reports.

Money laundering
Sep 13 '19 08:10

Five Dutch banks want to team up and establish an organization to tackle money laundering together. The idea is that by viewing the banks' total 10 billion transactions per year together, it will be easier for the organization - which they plan to call Transactie Monitoring Nederland (TMNL) - to identify suspicious activities, the Dutch association of banks NVB said to RTL Nieuws.

Plastic pollution
Jul 16 '19 09:16

Since 2010 Dutch banks and insurers provided around 7.9 billion euros in financing to large shale gas and plastic companies, according to research by the Fair Banking and Insurance Guide. ING was the largest Dutch financier for these companies, investing 3.5 billion euros into them, NU.nl reports.

Amsterdam_Zuidoost_ING-Bank_02_PM07
May 25 '18 10:00

Around 30 thousand ING and Volksbank clients are getting money back from their bank. These involve homeowners who paid too much on their mortgage between 2011 and 2016 or who had their interest adjusted, and therefore had to pay a too high penalty interest, RTL Nieuws reports.

The banks calculated a penalty interest on the adjustment due to lost interest income. But complaints revealed that the calculation of the penalty interest was always in the favor of the bank. Banks are allowed to impose a penalty interest, but it may not exceed the actual damage that they suffer.

Bitcoin Keychains
Feb 2 '18 14:20

All major Dutch banks refuse to let entrepreneurs active in the cryptocurrency world open business account because of "too great compliance risks", Sprout reports after questioning ABN Amro, ING, Rabobank, Volksbank and Aegon subsidiary Knab about the matter. Only online bank Bunq allows cryptocurrency businesses to open accounts under certain conditions.

houe for sale/sold sign
Aug 22 '17 09:37

Banks treat their customers with a mortgage "too often as a cash cow", Bart Combee, director of Dutch consumers assocation Consumentenbond said on Tuesday. A study by the association showed that banks often charge higher than necessary costs for adjustments to mortgages, ANP reports.

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