The emergency services never practiced a scenario in which emergency number 1-1-2 is completely unreachable, as happened last week Monday. The police considered the chance of this situation occurring to be minimal, Minister Ferdinand Grapperhaus of Justice and Security wrote in a letter to parliament. A third person died during the outage. The person went into cardiac arrest in The Hague and emergency services took longer than usual to reach them, NOS reports.
The cause of an outage at KPN on Monday that left emergency number 112 and the police call center unreachable for over three hours, is still unknown, Minister Ferdinand Grapperhaus of Justice and Security said in a letter to parliament on Tuesday. KPN assured him that the outage affected KPN systems and not the "112-platform" itself, the Minister said.
Due to multiple problems on the tracks on Monday afternoon and evening, NS expects a difficult morning rush hour on Tuesday. Some of the trains are at a different location than planned, which means that some scheduled trains may not run or may be shorter than normal due to a different composition, the company warns. Travelers are advised to consult the travel planner before departure.
For over three hours on Monday, emergency number 1-1-2 was unreachable due to an outage at telecom company KPN. The cause of the outage is still under investigation, but it was definitely not a hack, according to Joost Farwerck of the KPN Board of Management. Minister Ferdinand Grapperhaus of Justice and Security summoned the company for an explanation on Tuesday, NOS reports.
The call centers for national emergency number 112 and Ambulance Amsterdam are not up to the task of handling a peak in callers, according to an investigation into the availability of these call centers during a massive power outage in Amsterdam and surrounds in January. This resulted in life-threateningly long waiting times, Het Parool reports.
The investigation was done by the Inspectorates for Healthcare and Security and Justice and the Telecom Agency. The investigators concluded that the availability of 112 falls short during great peaks and must improve.
A 9-year-old boy may have saved his mother's life by calling the police when she fell ill during the early hours of Monday morning. The boy's timely call to the emergency number meant that his mom received medical aid in time to save her, the Zaanstreek police write on Facebook. "A hero of 9-years-old", the police write.
According to KPN director, Jacob Groote, between 50 thousand and 60 thousand people can not call 112 from their mobile phones because they have no coverage at home.
Parliament is calling on residents in the border regions to speak up about their experiences with the emergency number 112, which seems to be unreachable for some. Parliament wants to know how big the problem is, Spits reports.