Skip to main content
Home

Main navigation

  • Top stories
  • Health
  • Crime
  • Politics
  • Business
  • Tech
  • Culture
  • Sports
  • Weird
  • 1-1-2
Image
A PostNL van
A PostNL van Photo: @PostNL / Twitter
Business
PostNL
online shopping
parcel delivery
DHL
Thuiswinkel.org
Thursday, December 3, 2020 - 17:40
Share this:
  • facebook
  • twitter
  • linkedin
  • whatsapp
  • reddit

PostNL struggling to deliver millions of parcels

PostNL delivered a record 10 million parcels in the past week. But as online orders just keep coming, the Dutch postal company is struggling to keep up. "We cannot collect everything that web stores offer us," a spokesperson said to NOS. "To keep our network running, we now have to set boundaries. We are really running up against the limits of our network."

"Unfortunately, we now have to say to web shops: sorry, this is what we can collect, the rest we will do a day later." According to PostNL, this is the first time it has had to take this step.

In addition to Black Friday and Sinterklaas, the postal company attributes the sudden boom in parcels to shopping streets in various cities becoming overcrowded this past weekend and mayors calling on residents to rather shop online. 

PostNL can't say how many parcels it will have to refuse or delay. The company calls on consumers to be patient, and to not return parcels immediately, but wait until after Sinterklaas. 

Thuiswinkel.org, the trade association for online stores, understands the situation at PostNL. "It sucks of course," director Wijnand Jongen said to the broadcaster. "But there are also circumstances that could not be entirely foreseen. Such as the crowds and closures of shopping streets last weekend and that call from mayors."

PostNL competitor DHL told NOS that it is still able to handle the current load of parcels, but had to stop taking new clients. "It is extremely busy and also busier than expected. But we can still serve all our customers, both small and large web shops," a spokesperson said. "We want to serve our existing customers fully, unfortunately we have no room for new customers."

Follow us:

Latest stories

  • Compensation for IKEA customers given drain cleaner instead of hand sanitizer
  • PM condemns "criminal violence" in anti-curfew riots
  • Hospitals preparing for 'code black' behind the scenes: ICU leader
  • MPs denounce curfew riots; "Heading for civil war," Eindhoven mayor says
  • Police union expects "days or weeks" of curfew riots
  • Curfew riots in at least 10 municipalities; 190 arrested in Amsterdam

Top Stories

  • Police union expects "days or weeks" of curfew riots
  • Curfew riots in at least 10 municipalities; 190 arrested in Amsterdam
  • Icy roads trigger code yellow weather warning in all of NL
  • Police use tear gas to stop protest in Eindhoven; Amsterdam police also resort to drastic measures
  • slight increase in hospitalizations while seven-day average hits lowest number since December 4
  • Police issued 3,600 fines during first night of curfew

© 2012-2020 NLTimes.nl, All rights reserved.

Footer menu

  • Privacy
  • Contact