EUclaim

Jul 6 '17 15:30

Despite increasing passenger numbers, big crowds and sometimes long queues at Schiphol airport, air passengers in the Netherlands had to deal with fewer long delays over the past quarter, according to figures from EUclaim, De Telegraaf reports.

Between April and June there were 1,436 flights that were canceled or delayed for more than three hours, about 60 less than in the same quarter in 2016. Last year air traffic control strikes in France and Italy caused problems across Europe.

Dec 29 '16 15:25

The longest delayed flight of 2016 was a TUIfly flight from Punta Cana in the Dominican Republic to Schiphol. The flight was delayd for 43 hours and 19 minutes, EUClaim - a company that assists aggrieved passangers - announced on Thursday, ANP reports.

The delay started with a technical fault on the original aircraft. The replacement plane from HiFly then crashed into a passenger bridge, which means that another replacement plane had to be sent. This took so long that the flight crew needed to be given time to rest before the flight could begin. 

Nov 7 '16 12:00

Although air travelers in Europe are entited to compensation for flight delays of more than three hours, about half of Dutch passengers do not get this compensation, the Telegraaf reports.

The newspaper based its report on figures from organizations like Reisrecht, Vluchtvertraacht, EUclaim and Consumentenbond. According to Henry Noorderhaven of EUclaim, every year about 80 thoousand Dutch miss out on this compensation, most of them get talked out of claiming. This involves an amount of about 35 million euro, according to him. "the aviation inspectorate does nothing."

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Sep 26 '16 07:54

Between June 21st and September 20th, a total of 1,261 flights to and from the Netherlands were unnecessarily cancelled or delayed by more than 3 hours. That is a significant increase compared to 982 flights in the same period in 2015 and 853 in 2014, BN De Stem reports based on figures received from EUclaim.

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Aug 23 '16 08:06

Four recent strikes by easyJet pilots stationed at Schiphol airport affected more than 4 thousand travelers, Financieele Dagblad reports based on figures from claims organization EUclaim.

Nov 6 '13 00:05

Last summer flights from Dutch airlines were less frequently delayed than in the summer of 2012.

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