The majority of the Tweede Kamer, lower house of parliament, wants NS to put higher gates at Rotterdam Central Station and Amsterdam Central Station.
According to the VVD and PvdA, train passengers with a public transport subscription should not receive a hefty fine if they forget to check in, AD reports. NS conductors should not treat these loyal customers as miscreants, but should manually check them in on the train.
State Secretary Wilma Mansveld of Infrastructure has demanded clarification of both NS and ProRail regarding the repeated problems on the track. The latest problem was yesterday in Utrecht. It started around 08:15 a.m. and was only resolved at around 21:00 last night.
The number of complaints about the public transport rechargeable card, OV chipkaart, have more than doubled in the past year, according to figures from OV Loket, the ombudsman of public transport. The reason for the drastic increase in complains is the high price of the card and replacement costs, said the head of OV Loket, Dorathé Hoentjen.