Some Odido customers switched to VodafoneZiggo after data of more than 6 million stolen

A modest number of Odido customers switched to VodafoneZiggo in the weeks after which the data of some 6.2 million people was stolen in February. However, according to VodafoneZiggo's Chief Financial Officer Ritchy Drost, the mobile service provider did not actively target Odido's client base with offers of switching providers.

“But such a hack at Odido is good for no one," Drost said in an interview with Het Financieele Dagblad (FD). "Not for Odido, not for the sector, and therefore not for us either. As an industry, you stand for reliable services and products. We therefore did not actively go hunting for Odido customers.”

In its quarterly figures released Friday, VodafoneZiggo reported the largest growth in internet customers in six years. The share of those new customers who switched from Odido was “fractional,” Drost said.

In the February hack, the data of more than 6 million Odido customers was stolen and later made public. Odido will not compensate its customers after the data leak, Odido top executive Søren Abildgaard said earlier. Various authorities are still investigating the cyberattack.

VodafoneZiggo is investing an extra 100 million euros this year in “the reliability of our services and networks,” Drost also said in the interview. “But we are not going to show off about how safe we are. Then someone will subsequently try to demonstrate that they can also do a hack here.”