Skip to main content
Home

Main navigation

  • Top stories
  • Health
  • Crime
  • Politics
  • Business
  • Tech
  • Culture
  • Sports
  • Weird
  • 1-1-2
Image
Albert Heijn
Albert Heijn - Credit: Photo: Joeppoulssen/DepositPhotos
Business
Albert Heijn
Etos
Gall & Gall
AH to Go
KPN
debit card
Friday, 23 October 2020 - 11:50
Share this:
  • facebook
  • twitter
  • linkedin
  • whatsapp
  • reddit

Albert Heijn, Etos stores hit by debit card outage

Cash was king on Friday morning at hundreds of stores in the Netherlands and Belgium with a debit card outage affecting shops owned by parent company Ahold Delhaize. The national disruption meant customers could not pay for goods using their ATM cards at Albert Heijn supermarkets, Albert Heijn To Go, Etos and Gall & Gall.

The retail conglomerate controls over 2,150 retail locations in the Netherlands and about 50 in Belgium. The cause of the network outage was not clear, but it started before 7 a.m. and was still affecting retailers nearly five hours later. Payment for delivered groceries using a portable transaction terminal were not affected.

"We currently have a nationwide network outage in our stores. As a result, you temporarily cannot pay for your groceries with pin," Albert Heijn said on social media. "Together with KPN, we are doing everything we can to solve the problem as quickly as possible. You can pay in cash."

"It is irritating, especially in this time when hardly anyone is paying with cash," a spokesperson told newspaper AD. "We urge customers to bring cash and make payments as corona-proof as possible."

Customers were asked to place cash on the payment shelf at checkout, instead of handing it to employees. Stores that only accepted debit cards were closed for the time being, a spokesperson for Albert Heijn told newswire ANP.

Follow us:

Latest stories

  • PSV earn a draw in Glasgow despite goalkeeper's blunder
  • Torch-bearer who threatened D66 leader back in custody for breaking release conditions
  • Groningen residents start protest month on 10th anniversary of strongest earthquake
  • Amsterdam orders Harbour Club to close for 6 months after latest violent incident
  • More assets seized from partners accused in dodgy face mask deals
  • Liar Liar: Five organizations nominated for misleading animal welfare claims

Top stories

  • Covid hospital patient total holds below 700 for 6th day; Infections at 10-week low
  • It's up to employers to increase wages and protect purchasing power, Dutch gov't says
  • Van Houten stepping down as Philips CEO after 12 years
  • Organic farmers could be spared in nitrogen policy, Minister says
  • Video: Massive fire in Deventer's historic city center; Two hurt, one seriously
  • Young homeless people often can't find room in shelters

© 2012-2022, NL Times, All rights reserved.

Footer menu

  • Privacy
  • Contact
  • Partner content