Albert Heijn

Albert Heijn delivery robot
Jul 15 '19 15:10

Albert Heijn is testing its first delivery robot on the High Tech Campus in Eindhoven from Monday. Students and staff can order products from the Albert Heijn To Go on campus through an app, after which the robot will deliver it. This first experiment will last until next week Friday, RTL Nieuws reports.

The delivery robot is not completely automated - Albert Heijn employees have to load the ordered items in the robot manually, and the recipient has to take them out. But the robot will find the delivery location by itself.

A group of women walk into an Albert Heijn location in Amsterdam Oost, 25 June 2019
Jun 25 '19 09:27

Albert Heijn supermarkets are again experiencing major payment problems on Tuesday morning. A technical issue with the regular cash registers means that customers can currently only pay for their groceries via the self-scanner, a spokesperson said to NOS.

Only about half of the Albert Heijn branches in the Netherlands are equipped with self-scanners. Payments are currently impossible at the other branches, according to the broadcaster.

Card payment
Jun 11 '19 09:13

A malfunction with the payment terminals at Ahold stores has been resolved, the company reported on Tuesday morning. The malfunction left customers of Albert Heijn, Etos, and Gall & Gall unable to pay with their debit cards on Monday afternoon, ANP reports.

Albert Heijn fights food waste with dynamic discounts
May 21 '19 16:30

Supermarket chain Albert Heijn plans to step up its fight against food waste with a new system called "dynamic discounts". This involves an electronic price tag that gives customers a bigger and bigger discount the closer a product comes to its sell-by date, NOS reports.

Over the past year, Albert Heijn threw away 1 percent of unsold products because they exceeded their expiry date. That amounts to 63 million kilograms of wasted food.  The supermarket chain hopes that the dynamic discounts system can help reduce this.

The Beyond Burger
Apr 30 '19 11:50

Good news for Dutch meat lovers who also want to make a more environmentally-friendly choice with their meals. The plant-based Beyond Burger is now available at over 700 Albert Heijn stores in the Netherlands.

Albert Heijn
Jan 10 '19 13:45

Supermarket chain Albert Heijn will start offering hot meal delivery from Friday - the first Dutch supermarket to do so. Initially Albert Heijn will only deliver freshly made meals in a certain area in Amsterdam. Deliveries will be handled by Thuisbezorgd.nl and Deliveroo, NU.nl reports.

"We see an increasing demand among our customers for good meals, like you would make yourself, without having to go into the kitchen", said Marit van Egmond, Albert Heijn's director of commerce. The company described this as the next step in food service.

Albert Heijn logo
Sep 24 '18 14:20

Grocery store chain Albert Heijn is converting two AH To Go minimarts into totally cashless locations. The staffed cash registers at the two AMC hospital shops will disappear from Monday.

While more traditional payment methods will remain at the AH To Go stores for the time being, they are introducing an innovation to the public that allows customers to tap their phones against the products. The charges will take about ten minutes to be processed. So far, Albert Heijn is only supporting Android phones, but plans to expand this to iOS and Windows.

Aug 27 '18 12:30

A 23-year-old woman was arrested at an Albert Heijn store in Eindhoven on Sunday morning. She is suspected of stabbing a colleague in the leg at the store, De Stentor reports.

The woman was arrested around 9:10 a.m. at the AH XL. She stabbed her 44-year-old colleague earlier in the morning. The victim was taken to hospital.

Why the woman attacked her colleague is not yet clear. The police are investigating. 

Aug 13 '18 16:20

Animal welfare organization Wakker Dier announced the five nominees for its "liar liar" award for 2018 - an annual online election the organization holds to draw attention to companies deceptions about animal welfare. This year's nominees are Jumbo, Campina, Rabobank, ECOstyle and last year's winner Albert Heijn.

May 31 '18 08:51

Lidl Nederland will be the first supermarket to stop selling cigarettes. The chain announced that it will phase out sales until no more cigarettes are sold in Lidl Nederland stores by 2022 at the latest, ANP reports.

According to the supermarket chain, the sales figures for cigarettes declined over the past years and cigarette sales are no longer profitable. But Lidl also took measures to discourage the sale of smoking products, like placing all cigarettes out of sight in stores last year.

Fresh fruit aisle at a supermarket
May 10 '18 10:10

Albert Heijn wants to stop using plastic bags in its fruit and vegetable departments. The Dutch supermarket chain will start experimenting with alternatives in 10 stores this summer, a spokesperson for Albert Heijn said to RTL Nieuws.

"Reducing plastic has had our attention for some time", the spokesperson said. "The so-called loop bags at the cash register have become thinner and smaller, so we save about 10 percent of plastic, and containers with soft fruit now have plastic foil as a lid instead of a hard plastic lid."

1280px-Albert_Heijn_Holten
Mar 5 '18 10:20

Dutch supermarket chain Albert Heijn pulled a boys' football party game off its shelves after accusations that the party game is sexist and stereotypical, AD reports.

The game pack contains whistles, inflatable footballs and a set of questions with multiple answers. The most obvious criticism of the game is that its packaging states its for boys aged 8 to 13 years old. "Why not for girls?" a football coach asked the newspaper. 

1280px-Albert_Heijn_Holten
Jan 15 '18 10:15

Dutch supermarket chain Albert Heijn is facing criticism about client profiles that new employees have to learn. The profiles include a black woman with a child to represent clients who buy cheaper products, and a white man as a "Premium client". The Netherlands Institute for Human Rights and a number of anti-discrimination organizations call the profiles stigmatizing and stereotypical, NOS reports.

Shrimp
Nov 21 '17 17:10

Consumers association Consumentenbond is very critical about the freshness of shrimp sold in Dutch supermarkets Albert Heijn, Jumbo and Lidl. Jumbo's shrimp also contains more preservatives than is permitted by Dutch law, according to the association, NU.nl reports. 

Police officers on the street
Oct 26 '17 14:50

An attempted supermarket robbery at Albert Heijn on Hildo Kroplaan in The Hague was foiled on Wednesday evening when 38-year-old Melissa Frieser chased the robber off, Omroep West reports.

Carton of eggs
Aug 24 '17 08:42

Thirteen supermarket chains affiliated with Superunie quietly recalled waffles and cookies from their shelves on Wednesday because they contain toxic insecticide fipronil, AD reported on Thursday. "We expect more such silent recalls", Wilco Jansen of Emté said to the newspaper. "There are many products with a lot of egg in them. No idea where this is going to end."

Bottle-feeding
Aug 16 '17 11:00

Albert Heijn re-implemented measures in the sale of baby formula as the demand is increasing again. According to the supermarket, traders across the country are buying up Nutrilon 1 to 5 and shipping the formula to China, NOS reports.

Albert Heijn branches are therefore limiting the purchase of formula to two cans per customer. Baby formula can also only be bought at the service desk - there is a note on the shelves telling customers to go to the desk for baby formula. The supermarket chain hopes that this will ensure that the product is always available to Dutch customers. 

Aug 4 '17 15:30

Special gluten-free products are not always a healthier alternative to regular products, consumers association Consumentenbond reports. A study done by the association revealed that gluten-free products often contain more fat, sugar and/or salt and less fiber than similar products with gluten, ANP reports.

The association compared the ingredient lists of five gluten-free A-brand products to similar products containing gluten. The results told a scary tale.

Carton of eggs
Aug 4 '17 10:08

German supermarket chain Aldi is removing all eggs from the shelves across the country because of fipronil found in eggs from some Dutch poultry farms, the supermarket chain announced on Friday. According to Aldi, this is a "precautionary measure", ANP reports.

Flyingrainbowflag
Aug 3 '17 09:28

Amsterdam alderman Jan-Bert Vroege (D66) accused entrepreneurs and hotel owners in the city of profiteering from Gay Pride, without giving anything back, in a letter to Het Parool. Supermarket chain Albert Heijn and clubs Paradiso and Westerunie are astonished by this accusation, according to the newspaper. 

Jul 20 '17 15:30

Food products imported from the United States and sold in Dutch stores often don't comply with European laws and regulation, Foodwatch announced after investigating 86 such products sold by Albert Heijn, Jumbo and Jamin, among others.

According to the watchdog, none of the products fully complied with EU laws. "We already suspected that there are problems in the supervision on these types of American import products, but that not one product from a sample of over 80 products fully complied with European regulation is really scary", Foodwatch said in a statement. 

1280px-Albert_Heijn_Holten
Jul 6 '17 13:05

Albert Heijn plans to start experimenting with cash register-less stores from next year. In these stores, customers can pack their trolleys with what they want and walk out of the store without scanning anything - payment happens automatically, ANP reports.

Police
May 1 '17 13:10

The attempted robbery of an Albert Heijn grocery store led police to fire gunshots in the apprehension of some suspects, and the shutdown of a long stretch of the A16 highway after a police chase involving another suspect. Rapid responding police units foiled the crime in ’s-Gravendeel, a small Zuid-Holland town outside of Dordrecht.

Officers raced to the scene, after a commotion woke people in the neighborhood around 3 a.m. on Monday. Residents wanting to know what was going on were told to immediately return indoors.

800px-Albert_Heijn_Holten
Feb 24 '17 13:50

Albert Heijn is opening restaurants and cafes in its larger stores. On  Friday the first Bakery Cafe and Deli Kitchen are opening in the Albert Heijn store on Amsterdam's Gelderlandplein. Dozens of other stores will follow in the coming months, the Telegraaf reports.

The Bakery Cafe is located at the entrance of the store. There customers can get something to eat before or after doing their grocery shopping. In the Deli Kitchen, customers can order salads, meals, pizzas and grilled chicken to take home or eat right there. You will also be able to create your own pizza or salad. 

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