Thursday, December 17, 2015 - 09:48
Rabobank warns of new SMS phishing scam
Rabobank issued a warning of a new phishing SMS in circulation asking customers for their personal information. The bank received dozens of reports about this SMS in the past few days, but expects that the actual number of text messages is much higher.
"We think that they are currently being sent in bulk", a spokesperson said to broadcaster NOS. "That means hundreds, but it could also be thousands."
The SMS states that the customer's debit card will expire soon and invites them to apply for a new one. The SMS contains a link to a site where the customer has to enter their bank account number, their current PIN code and a new PIN. The site also states that you can send in your old card so that the new one is free.
The bank urges customers to ignore the SMS, emphasizing that the bank does not contact customers in this way. Customers are also advised never to click on the link and enter their personal information and to never post their debit cards anywhere.
"The SMS is not from Rabobank, but from criminals. They can use your debit card and PIN to get to your money. We will never ask you to send your debit card to us or to give us your security codes", the bank writes on their site. "When you get a new debit card from us, cut up your old card into at least two pieces. Make sure that both the magnetic strip and the chip are broken. You never have to send your old card back to us."