NS wants to use WiFi tracking to improve and expand its app that finds empty seats on a train. The current methods used are too imprecise. The rail company is waiting for the Dutch Data Protection Authority to green light this plan, Udo Oelen, NS' privacy director, said to Trouw.
NS is launching an experiment with a travel planner app that will help travelers find a seat on a busy train. The app, called zitplaatszoeker, shows with the colors green, yellow, or orange how likely you are to find a seat on which cart of the train, RTL Nieuws reports.
The experiment starts on the route between Arnhem and Den Bosch. NS deliberately chose this route because "it often happens that passengers have to stand on one side of the train, while there are still seats on the other side".