
KLM to send flight info on Twitter, WeChat
From Tuesday KLM passengers world wide can request and receive their booking confirmation, check-in information, boarding pass and flight status on Twitter and WeChat. From now on all passengers booking a flight through the airline's website, can choose to receive their information via the two social media platforms, the airline announced, according to NU.nl.
The service launches today and will become more and more widely available in the coming weeks.
The Twitter and WeChat services are extensions of providing information via Facebook Messenger, which KLM started doing last year. According to the Dutch airline, since the service was launched, 10 percent of all booking confirmations and 15 percent of online boarding passes were sent via Messenger.