Amsterdam subway travelers to be compensated for disruptions
Amsterdam travelers who had to pay extra travel expenses due to major disruptions to the city's subway traffic on Monday and Wednesday, will be compensated, municipal transport company GVB announced on Wednesday, ANP reports.
Travelers can claim compensation for extra traveling costs by completing a complaint form on gvb.nl.
On Monday and Wednesday subway lines 50, 51, 53 and 54 were all down for several hours due to malfunctions. GVB is still investigating whether there was a connection between the faults. On Wednesday a fault in the traffic control's computer system and Monday's problems were caused by a fault in the power supply, GVB said.
To make sure these major disruptions don't happen again, GVB will do an extra check of all parts of the power supply for both subway and tram this week.
"A dramatic public transport week in Amsterdam", is what GVB CEO Alexandra van Huffelen called it. "This is very annoying for our travelers and should not happen."