Organizations Claimingo and Reisrecht are officially filing damage claims against Schiphol and a number of airlines for delays passengers suffered in the May holiday due to long lines at the airport. The organizations are representing hundreds of passengers, lawyer Alexander Colenbrander of Claimingo said to the Telegraaf on Friday.
Although air travelers in Europe are entited to compensation for flight delays of more than three hours, about half of Dutch passengers do not get this compensation, the Telegraaf reports.
The newspaper based its report on figures from organizations like Reisrecht, Vluchtvertraacht, EUclaim and Consumentenbond. According to Henry Noorderhaven of EUclaim, every year about 80 thoousand Dutch miss out on this compensation, most of them get talked out of claiming. This involves an amount of about 35 million euro, according to him. "the aviation inspectorate does nothing."