ACM

2006-09-07_14.34_Zwolle,_electriciteitscentrale
Aug 6 '18 12:20

Dutch grid managers expect that they will not be able to afford their part of the energy transition from 2030. They receive too little money, because the Dutch authority on consumers and markets ACM wants to keep the rates low, Enexis, Alliander and Stedin said to the Financieele Dagblad on Monday.

Online dating
Apr 20 '18 11:50

This week the Netherlands authority on consumers and markets ACM raided a number of companies that run dating sites. They are suspected of getting money out of customers by misleading them with fake profiles. According to the ACM, it is often vulnerable people that fall victim to this practice, NU.nl reports.

According to the ACM, visitors to the sites receive messages from fake profiles, which are sent by employees of the companies. The visitors then have to pay to respond to messages from these fake profiles. 

800px-Hyundai_Bangkok_p2_approaching_Port_of_Rotterdam,_Holland_19-Apr-2007
Jan 26 '18 16:50

The port of Rotterdam is unprepared for the upcoming Brexit, and concerns are rising among port companies, Rotterdam entrepreneurs told the Financieele Dagblad.

The biggest problem is a lack of urgency, from the government and other involved authorities like Customs and food and consumer product safety authority ACM, Bas Janssen, director of Rotterdam business organization Deltalinqs, said to the newspaper. "But also from the entrepreneurs themselves. A lot is going to happen when the hard landing that is now expected happens."

Health insurance
Dec 1 '17 08:55

The vast majority of Dutch consumers can save a lot of money on their basic health insurance policy, according to a study by the Netherlands authority on consumers and markets ACM and the Dutch healthcare authority NZa, NU.nl reports.

Last year three quarters of Dutch were on a basic health insurance policy for which there was a cheaper, comparable alternative. On average, Dutch pay about 100 euros per year too much for their basic health insurance.

online_shopping_900_490_90_s_c1_smart_scale
Nov 23 '17 11:00

Take extra care when buying something on social media marketplaces, the Dutch authority on consumers and markets warns in a campaign launched on Thursday. According to the ACM, people often order items via ads on social media platforms like Facebook and Instagram without making sure that the seller is reliable, and therefore regularly lose money.

Rabobank advertisement
Nov 17 '17 15:20

Rabobank must change one of its advertisements about sustainability and world hunger, the Dutch advertising code committee RCC ruled after receiving a complaint about the bank's promise to "solve the world food problem together". Rabobank will make the necessary adjustments, RTL Nieuws reports.

KLM Boeing 737-700, PH-BGP at Schiphol Airport
Oct 12 '17 14:50

Schiphol and KLM promised consumer and market authority ACM that they will no longer discuss other airlines' growth opportunities at the airport. After four years of investigation, ACM concluded that Schiphol and KLM didn't break any competition rules, but the authority still ordered them to stop this practice, RTL Nieuws reports.

Sint Maarten after Hurricane Irma, 7 Sept 2017
Sep 21 '17 16:50

The Association of Caribbean Mediaworkers (ACM) launched a wide effort to raise funds for their colleagues on the Caribbean islands that were hit by . Part of that effort is a crowdfunding campaign in the Netherlands, primarily focused on bringing aid and equipment to journalists on the Dutch island of Sint Maarten, which was hit hardest by the Category 5 hurricane on September 6th. 

lightbulb
Sep 11 '17 11:50

Power company TenneT failed to meet its legal obligations, which resulted in a , the Dutch consumer and market authority ACM concluded in a dispute filed by steel producer Tata Steel, ANP reports.

Port of Rotterdam
Jul 12 '17 12:40

The Dutch authority on consumer and markets ACM launched an investigation into whether companies operating in Dutch ports made illegal price agreements, or are guilty of so-called cartel formation. The companies investigated all work in the bunker sector, which supplies ships with fuel, NOS reports.

Vlogger SnapKing
Jul 6 '17 17:30

The Dutch consumer and market authority ACM reprimanded Dutch vlogger SnapKing and disconnected his 0909 after he called on his young fans to call the number and kept them on the line for unreasonably long periods. With each call costing 1 euro plus talk time, the 20-year-old vlogger made over 13 thousand euros off of his mostly underage viewers, AD reports.

Photo: Ryanair
Jul 6 '17 12:00

Ryanair planned to grow with new routes at Eindhoven Airport this fall, but the Dutch government won't give the Irish budget airline additional takeoff and landing slots, according to the airline, ANP reports.

Ryanair is therefore forced to completely scrap three of its planned connections and move three other routes to Germany. And flights from Eindhoven to six other destinations are flown less frequently than originally intended. 

Double decker train in Amsterdam
Jun 29 '17 10:10

The Dutch Authority on Consumers and Market (ACM) fined rail company NS 41 million euros for,  the authority announced on Thursday. According to ACM, NS misused its "economic dominant position" to distort competition by intentionally entering a loss-making bid, NU.nl reports.

1280px-Teens_sharing_a_song
Apr 21 '17 10:40

T-Mobile's data free music bundle does not violate net neutrality regulations, the court of Rotterdam ruled on Thursday. The Dutch telecom company can therefore keep offering it to its clients, NU.nl reports.

The telecom company turned to court after the Dutch Authority for Consumer and Market (ACM) ordered T-Mobile to suspend the service in December. According to the ACM, data free music streaming is in violation of Dutch net neutrality, making it detrimental for competition among internet services.

lightbulb
Nov 18 '16 13:00

Between mid-2015 and mid-2016 a massive 17 percent of Dutch consumers switched energy providers - a record number, according to the authority for consumers and markets ACM, NU.nl reports.

According to ACM, the average consumer can save up to 300 euros per year by taking an energy contract with a new supplier, though this varies by contract. Consumers who have never switched providers stand to save the most.

Nov 15 '16 11:15

Consumers- and financial markets authorities ACM and AFM are cracking down on unscurpulous debt collection agencies. They launched an information campaign to help improve enforcement of rules among these so-callec "cowboy debt collectors", ANP reports.

online_shopping_900_490_90_s_c1_smart_scale
Oct 25 '16 13:30

The Dutch authority for consumers and market ACM fined five online stores a total of 590 thosuand euros for violating regulations concerning returns or cancellation of purchases. The shops involved are Bever, Coolcat, Kiesdejuistepsortbh, Hipvoordeheb and Shoebaloo, ACM announced on Tuesday.

According to ACM, the involved online stores insufficiently inform their customers about the rules that apply to cencelled purchases. "This means that consumers do not know what they are entitled to, such as the full purchase price, including delivery costs, to be repaid in a timely manner."

T-Mobile
Oct 12 '16 10:34

The Dutch senate is voting on how and to what extent European rules on net neutrality will be implemented in the Netherlands. The government wants positive price discrimination - by offering certain services outside data bundle capacity, for example - to remain illegal in the Netherlands. But the European rules allow this

online_shopping_900_490_90_s_c1_smart_scale
Sep 28 '16 16:30

The Dutch authority for consumer and market ACM fined online store TOM and its two directors 500 thousand euros for not complying to the rules of reimbursement to customers who wish to cancel their order

adele-25-packshot
Jun 9 '16 10:55

The Dutch Authority for Consumer and Market (ACM) dropped its investigation into the resale of concert tickets, launched after public outcry surrounding tickets for Adele concerts earlier this year. According to the regulator, there is no evidence of fraud or illegal activity in reselling concert tickets for higher prices on sites like Seatwave

Capture
Mar 23 '16 10:19

A plan submitted by British retail firm JD Sports Fashion Plc to take over beleaguered Dutch stores Perry Sport and Aktiesport won approval by the administrator in the Netherlands handling the bankruptcy of their parent firm, Unlimited Sports Group (USG). Most stores will remain open under terms of the deal, and most of the employees will retain their jobs, the administrator announced on Wednesday.

Schipol_airport
Mar 14 '16 13:05

Competition watchdog Authority for Consumers and Markets launched an investigation into the relationship between Schiphol and airline KLM. The ACM will investigate whether KLM's many financial and organizational advantages at the airport does not lead to unfair competition with other airlines

Nov 5 '15 08:54

The Authority for Consumers and Market is taking debt collection agencies to task for their "dishonest" and "unfair" practices. According to the ACM, collection agencies regularly victimize consumers by confronting them with dishonest claims, with unwarranted costs and unclear accounts and by putting them under unacceptable pressure to pay.

Jun 12 '15 16:05

The approach of the Authority for Consumers and Markets (ACM) to collusion between companies is not always the best decision for sustainability and environmental friendliness, said Economics Affairs Minister Henk Kamp. Quite often organizations reach agreements that are actually favorable for the environment, according to the Minister, but the watchdog stops deals dead in their tracks to prevent collusion between firms, Kamp said in a letter.

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