Spike in cosmetic care complaints following TV investigation, says health inspectorate

The Health and Youth Care Inspectorate (IGJ) is receiving more and more reports and signals about issues within the cosmetic care. A spokesperson for the inspectorate has confirmed that this has come as a result of an episode of BOOS about abuses within the sector. Last year, the IGJ received between 200 and 250 reports related to the cosmetic care sector, a lot more than several years ago when they received around 50 reports a year.

The BOOS episode highlighted cases of unprofessional treatments, including uneven fillers, infections, and even drug use in treatment rooms. The episode pointed out the sector's limited regulation, such as no requirements for practitioner qualifications, and stressed the need for stricter oversight and transparency in cosmetic care.

Despite the rise in reports, the IGJ is still seeing that many people are reluctant when it comes to reporting the incidents. “In our conversations with doctors at the recovery clinic, we hear that many patients feel too ashamed to report to the IGJ.” The inspectorate is receiving more reports, especially about Botox and fillers. These include cases of medical treatments performed by people who were not authorized to do so.

On the other hand, a complication does not always mean that mistakes were made. "Complications can occur in any treatment, including regular healthcare."