Schiphol deploys extra personnel to handle summer crowds

Long lines at Schiphol airport, 23 Apr 2017
Long lines at Schiphol airport, 23 Apr 2017Photo: Zachary Newmark / NL Times

Schiphol is setting in extra personnel to work at security check points during busy periods this summer. The airport came to this decision following endlessly long lines and waiting times during the May holidays, CEO Jos Nijhuis said to AD.

Nijhuis emphasized that the airport already deployed extra staff during the May holidays. "But we can do even more for the busy periods that are still coming." Schiphol is talking with the security companies to determine how many extra people are needed. The airport is also adding two additional security checkpoints, so that more passengers can be checked simultaneously.

The additional staff will be deployed earlier in the run up to peak times, and taken off duty later after the worst is over. This should help prevent long waiting times if something goes wrong at the airport, or if passenger flows increase sooner or later than expected.

The Schiphol CEO warned that there will still be queues during busy times. "On peak days it will simply be very busy at Schiphol", he said to the newspaper. Passengers can also play a part in helping the process go as smoothly as possible. "Come to the airport on time. So nt too late, but also not too early. Stick to the advice of the airline."

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