IT failure cancels thousands of driving exams

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About three thousand people could not take their driver's license theory exam over the past two days due to a computer glitch at the Centraal Bureau Rijvaardigheidsbewijzen (CBR). The CBR is still struggling with IT issues Wednesday.

The exams were cancelled telephonically all day yesterday. "We had to cancel the exams on Monday and Tuesday. It involves approximately three thousand candidates," said CBR spokesperson Nathalie Dingeldein. There will also be no theory exams today in Haarlem, Delft, Eindhoven, Arnhem, Groningen and Schelluinen. The one-on-one exams in Zwolle and Leusden could continue Wednesday.

According to the AD, the CBR has suffered from computer problems for seven days in January alone. There were also several technical hitches in months past, such as the connection with the Municipal Administration being lost.

The cause of the most recent fault is not yet clear. "A team of internal and external experts are working on a solution," Dingeldein said. CBR promises to help the people who had to miss their exams. "The victims will get a new exam date offered with priority or will get their test money back."

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