National Ombudsman

Belastingdienst
Aug 9 '17 08:26

In 2014 the Tax Authority wrongly stopped the childcare allowance for 232 families, National Ombudsman Reinier van Zutphen said in a report published on Wednesday .The Tax office took this measure because of suspicions that the allowance may have been misused, but did not take into account the serious financial consequences the measure would have for the affected parents, the Ombudsman said, ANP reports.

"The Tax Authority left the parents in an impossible position, major financial problems and long term uncertainty", Van Zutphen said. 

Integration exam
Jul 11 '17 13:10

Refugees who received residency to the Netherlands through a general pardon in 2007 are still having problems applying for Dutch citizenship, according to the National Ombudsman and Children's Ombudsman. This process must be simplified, they find, NOS reports.

Tunnel under the Rijksmuseum in Amsterdam
Jul 7 '17 11:45

Amsterdam-Zuid took extra measures to remove all doubts about the fact that no scooters are allowed in the passage under the Rijksmuseum. These include more and clearer signage and fines, Het Parool reports.

Woman and child
Jul 6 '17 10:44

Women forced to seek help from women's shelters in the Netherlands often leave with more money problems than they started with, according to a report by National Ombudsman Reinier van Zutphen. From the start these vulnerable women are faced with incomprehensible procedures, administrative red tape and a lack of adequate financial and debt counseling, the Ombudsman concludes, NOS  and ANP report. 

Gavel (Source: Wikimedia/Brian Turner)
May 19 '17 12:45

The fundamental rights of Volkert van der Graaf, convicted murderer of politician Pim Fortuyn, were violated when personal information about him leaked to the public just before his release in 2014, the National Ombudsman Reinier van Zutphen concluded in a complaint filed by Van der Graaf, the Volkskrant reports.

According to the newspaper, an anonymized version of the report can be found on the Ombudsman's website. "The applicant was imprisoned for a criminal offense which received a lot of media attention" the Ombudsman's report states. 

Gavel (Source: Wikimedia/Brian Turner)
Mar 2 '17 14:05

Many municipalities in the Netherlands aren't good at dealing with citizen complaints about healthcare, youth support and guidance to work, according to the National Ombudsman. The Ombudsman is handing the results of an investigation in this field to the Home Affairs Minister today.

Nov 7 '16 11:25

National Ombudsman Reinier van Zutphen calls on Dutch municipalities to immediately act on welfare requests from residents over the age of 27. A number of municipalities first require applicants to apply for jobs. According to the Ombudsman, this is "absolutely improper" and against the welfare rules, NU.nl reports.

Gavel (Source: Wikimedia/Brian Turner)
Sep 15 '16 13:25

National Ombudsman Reinier van Zutphen is studying the case of Tilburg coffeeshop owner Johan van Laarhoven, who is currently serving a 103 year prison sentence in Thailand. The Ombudsman wants to find out how the Dutch judiciary handled his case and make sure that everything was done carefully and properly

The Binnenhof
Sep 5 '16 11:40

Many Dutch are irritated by the government. The biggest annoyance is that civil servants often don't seem capable of solving citizens' problems, according to a study among 500 Dutch commissioned by National Ombudsman Reinier van Zutphen.

Aug 25 '16 11:50

Items seized by the police are often too difficult to trace and recover, according to a study done by National Ombudsman Reinier van Zutphen. According to him, seized items often end up in "a sort of black hole", never to be seen again

feyenoord---roda
Jul 14 '16 10:56

326 protesting Feyenoord fans suffered an "unlawful infringement on their fundamental rights" when they were arrested on February 21st, National Ombudsman Reinier van Zutphen and Rotterdam Ombudsman Anne Mieke Zwaneveld conclude in their report on the mass arrests titled No Winners

May 11 '16 13:35

The Dutch government's approach to helping citizens with their debts is definitely lacking, National Ombudsman Reinier van Zutphen writes in a critical report. Those who ask the government for help with their debt, are faced by obstacle after obstacle

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Apr 20 '16 15:55

Margrite Kalverboer was sworn in as the new Children's Ombudsman in the Tweede Kamer, the lower house of Dutch parliament, on Wednesday. She is succeeding Marc Dullaert, whose term ended on April 1st.

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Apr 6 '16 09:59

Margrite Kalverboer was voted the new Children's Ombudsman by the Tweede Kamer, the lower house of Dutch parliament, on Tuesday. She got 78 of the 143 votes

Apr 5 '16 13:31

The Tax Authorities must ensure that no citizen miss any messages, including those who can not or do not want to communicate digitally, according to the National Ombudsman Reinier van Zutphen in a report presented to the Ministry of Finance on Tuesday

Apr 4 '16 09:44

The Dutch government rushed the transition from the Tax office's blue envelope to email and thereby overwhelmed the public, according to National Ombudsman Reineir van Zutphen in a report on the matter

feyenoord---roda
Mar 17 '16 12:24

The National Ombudsman is investigating the mass arrest of Feyenoord fans surrounding a match between the club and Roda JC on February 21st. A total of 326 Feyenoord supporters were arrested while demonstrating at De Kuip against their club's management policy.

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Mar 10 '16 09:07

National Ombudsman Reinier van Zutphen asked Children's Ombudsman Marc Dullaert to secretly sign a resignation letter last year. He also withheld information regarding his reorganization plans from the Tweede Kamer, lower house of parliament, the Volkskrant reports based on information from Dullaert himself as well as other sources.

feyenoord---roda
Feb 23 '16 07:56

Football lawyer Frank van Ardenne is advising the 326 Feyenoord supporters arrested before the match against Roda JC in Rotterdam on Sunday, not to pay the fines imposed on them. "He who pays the fine pleads guilty and gets a criminal record", the lawyer said

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Feb 18 '16 10:21

A total of 40,557 people signed a petition to keep Marc Dullaert in his post as Children's Ombudsman over the past few weeks. The signatures were handed over to the Tweede Kamer, lower house of parliament, on Wednesday

asylum seekers
Feb 15 '16 17:15

Criticism from the National Ombudsman and Board for the Protection of Human Rights on the conditions in large asylum centers such as the Heumensoord camp in Nijmegen, has many calling for smaller-scale shelters. But according to Marlou Schrover, professor of migration history at Leiden University, small asylum centers come with their own set of problems and are not a realistic option.

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Feb 15 '16 10:26

Hundreds of asylum seekers are expected to march from the Heumensoord asylum camp to the Nijmegen town hall on Monday to express their discontent about conditions in the tent camp

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Feb 10 '16 07:34

In the future asylum seekers should not be sheltered in a large tent camp such as the Heumensoord camp in Nijmegen, according to the Board for the protection of Human Rights and the National Ombudsman. The massive tent camp with nearly 3 thousand residents has too little privacy, meaningful activities and living expenses, which is harmful to the asylum seekers health and safety, the two institutions concluded in a report following a visit to the camp

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Feb 4 '16 13:20

Departing Children's Ombudsman Mark Dullaert wants to stay in his position until his successor has been found, he said in an interview with broadcaster NOS. An online petition to keep him as Children's Ombudsman for another term already has 28,495 signatures.

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